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SERP by Sybel Micro Solutions

Feature Guides

Find detailed capability explanations inside the relevant SERP module and product guides.

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Useful detail in the right context

BOMs, work orders, lead management, RFQs, allocations and document control are explained with their related workflows. Keeping these topics with substantial module guides avoids isolated feature pages that leave out important context.

Explore individually documented SERP functions

Each feature guide explains a specific business purpose, its workflow, a practical scenario and its configuration or permission limits. Read it alongside the related module rather than treat a function as a disconnected tool.

Explore connected capabilities

CRM

Manage leads, contacts, opportunities and follow-up in SERP, connecting customer relationships with the next commercial action.

Sales

Connect quotations, sales orders, deliveries, invoices and customer receipts, with commercial checks and payment allocation in SERP.

Purchasing & Procurement

Manage requisitions, RFQs, supplier comparison, purchase orders, goods receipts and supplier settlement in one connected procurement workflow.

Inventory & Warehousing

Review stock by location, understand demand and movement history, and connect receipts, transfers and manufacturing issues in SERP.

Manufacturing

Connect bills of material, work orders, component issues, job cards, production and costing with SERP manufacturing management.

Quality Management

Record incoming, in-process and outgoing inspections, observations, deviations and calibration evidence with SERP quality workflows.

Service Management

Coordinate service requests, engineer assignments, estimates, visits, spare parts and customer feedback with SERP.

Projects

Connect project budgets, material requests, purchasing, issues, changes and project invoicing in SERP.

HRM & Payroll

Connect employee records, attendance, leave, payroll review, payslips and authorized employee payment workflows in SERP.

Finance & Accounting

Manage journals, account structures, budgets and financial reporting while retaining transaction context from sales, purchasing and operations.

Banking

Record payments, deposits and account transfers, then compare bank activity with statement evidence in SERP.

Fixed Assets

Track asset acquisition, location transfers, depreciation and disposal with SERP fixed asset workflows.

Point of Sale

Support configured point-of-sale and return workflows with SERP, connected to pricing, locations and payment accounts.

India GST

Connect tax configuration, GST inquiries, reporting and authorized E-Invoice and E-Way Bill workflows in SERP.

Administration & Security

Manage company context, users, roles, references and authorized configuration with SERP administration controls.

SERP AI

AI-assisted business operations with human review and role-based controls. Find ERP information, prepare actions and review BOM proposals in context.

Analytics & Reporting

Explore operational reports, financial statements and transaction inquiries across SERP, with filters that make the scope of each result clear.

Document Management

Control engineering and operational document revisions, reviews and releases in SERP, with distinct permissions for each responsibility.

Workflow & Approvals

Bring deliberate review to sales, purchasing, finance and other SERP workflows, with authorized decisions and traceable business context.

Integrations

Connect SERP with configured communication, AI, tax and external-system workflows through authorized integration settings.

ERP Dashboard

A dashboard brings selected business summaries into one view so a manager can identify which records need attention.

Lead Management

Lead management records an early customer requirement, its contact details, classification and responsible user before a qualified commercial opportunity develops.

Opportunity Management

An opportunity represents a qualified sales requirement that needs continued commercial follow-up.

Customers and Contacts

Customer and contact records supply the commercial identity, communication details and branch context used in sales transactions.

Quotations and Sales Orders

A quotation records proposed commercial terms; a sales order records the requirement that delivery and billing teams can work from.

Delivery and Customer Invoicing

Delivery records what is dispatched; invoicing records what is billed to the customer.

Customer Receipts and Accounts Receivable

Accounts receivable follows amounts owed by customers; receipts and allocations establish how payments relate to open invoices.

Supplier Management

Supplier management maintains the party, contact and commercial defaults needed for purchasing and settlement.

Purchase Requisitions and RFQ

Requisitions express purchasing needs; an RFQ gathers supplier offers so a buyer can compare terms before selecting a supplier.

Purchase Orders and Goods Receipt

A purchase order records what is ordered from a supplier; a goods receipt note, or GRN, records what actually arrives.

Supplier Invoices and Accounts Payable

Accounts payable connects supplier invoice evidence with the amount due and the payment allocated to it.

Item and Warehouse Management

Item and location records give stock transactions a consistent identity, unit and physical context.

Stock Transfers

A stock transfer records movement of an item between inventory locations.

Bill of Materials (BOM)

A bill of materials defines components and quantities for a manufactured item, providing the basis for material requirements and production review.

Work Orders and Production Planning

Work orders connect a production requirement to materials, execution, finished output and costing.

Employees, Attendance and Payroll

Attendance and payroll connect employee setup, work and leave records, salary review, payslips and authorized payment processing.

General Ledger and Financial Reports

The general ledger organizes accounting entries by account so finance can review balances and financial statements.

Multi-company, Branch and Currency Controls

Company, branch, location and currency controls establish the business context in which users work and reports are interpreted.

Internal Chat and Collaboration

Internal chat supports conversations between authorized SERP users with replies, groups and shared context.

Notifications and Business Automation

Configured notifications and scheduled work help users follow up on business events without treating every task as a separate manual reminder.

API and Webhook Integrations

APIs and webhooks provide configured ways to exchange permitted information between SERP and external applications.

Users, Roles and Permissions

Role-based permissions determine which SERP areas and actions each user can access.

E-Invoice and E-Way Bill Workflows

SERP provides authorized electronic-document workflows connected to sales records and a configured tax service.

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