Supplier Management

What does supplier management do in SERP?

Supplier management maintains the party, contact and commercial defaults needed for purchasing and settlement. SERP connects this work with purchasing & procurement, so users can review its operational context through the related records.

Business problem it addresses

Buyers and accounts payable can disagree about terms when each relies on a different supplier spreadsheet.

Key functions

• Maintain supplier identity, registration, address and contacts.
• Review currency, tax group, credit limit and payment terms.
• Check payable accounts, bank information and status through authorized maintenance.

How the workflow works

1. Create supplier.
2. Validate commercial details.
3. Review registration and accounts.
4. Use in procurement.
5. Inspect supplier history.

Example business scenario

Before inviting a supplier to quote, a buyer checks its contact details and terms. Accounts payable reviews the same supplier context when the resulting invoice is received.

Controls and availability

Suppliers referenced by transactions or purchase orders cannot simply be deleted. Registration lookup may contact a configured external provider, and sensitive bank changes need authorized review.

How to assess the result

Select the supplier on a representative procurement record and check its contact, currency and commercial defaults. Review payable-account information with finance. An inactive or historical supplier still needs to remain explainable through its existing transaction references.

Connected SERP capabilities

Read the Purchasing & Procurement module guide for the wider process and SERP reporting for the distinction between a transaction document and an analytical report.