Point of Sale ERP, connected to your business

A clearer way to manage point of sale

Checkout requires consistent item, price, location and payment information. SERP provides POS and Retail POS workflows with company configuration and permissions. The appropriate flow depends on the sales point and the organization’s stock and accounting requirements.

What is point of sale in SERP?

SERP is an integrated ERP/business management platform from Sybel Micro Solutions. Its point of sale capabilities support the operational records, inquiries and authorized actions described below. Teams can follow a requirement through the relevant business records instead of interpreting isolated status updates. Availability depends on enabled company functions and the user’s role.

Key capabilities

Sales-point setup

Configure the intended point of sale, location, pricing and cash or bank accounts. A direct cash sale can require a configured cash account. Validate the selling context before transactions so the operator uses the intended location and payment destination.

Checkout and payment

Review items, quantities, prices and payment information before confirmation. Checkout or payment processes the sale; it is not merely a preview. Inspect the resulting transaction when confirming that the sale was recorded correctly.

Returns and review

Use the appropriate POS return workflow for a permitted correction, then inspect transaction and payment inquiries. The return context and user permission matter. Do not assume that a return is equivalent to deleting the original checkout.

Operational configuration

Documented POS functions include sales-point inquiries, reports, shift management and location changes. POS and Retail POS are separate workflows. Demonstrate the actual configured option with the responsible operator and finance team before choosing working procedures.

How the workflow connects

Putting the workflow into practice

A retailer can evaluate the configured checkout with representative items, pricing and payment methods. Finance can review the resulting transaction and payment evidence. Stores can confirm that the sales location matches the intended inventory context.

Permissions and review points

Availability depends on enabled workflows and permissions. No offline capability, specific payment terminal compatibility or automatic fiscal certification is claimed. Confirm the required payment integration and return permissions during implementation.

Questions to bring to your demo

Bring a representative point of sale requirement and the roles involved. Start with the source record, follow the next transaction and examine the resulting inquiry. Ask the team to show the relevant validation, approval and exception handling with your expected company and location context. This makes it possible to assess the workflow against how your organization actually works.

Review both routine activity and a realistic exception. Identify who enters information, who reviews it and who confirms the final result. Agree which inquiry or report establishes completion, and check the underlying references. This approach creates a useful implementation discussion without assuming that every optional function is already enabled.

Define a reliable handoff between teams

Use the workflow above to agree the reference that passes from one team to the next. The next person should know what the previous action establishes, which details still need review and which record will confirm the result. Retain the company, date and relevant party or item context when investigating a difference. This makes an exception easier to explain than a separate message with no transaction reference.

During implementation, compare the intended procedure with the available entry and inquiry screens. Test a complete record, an incomplete record and a role that should not perform the action. Where approval applies, review pending and completed outcomes separately. The objective is to establish the operating boundaries and evidence of completion for the actual configuration your team will use.

Who uses this module?

Authorized counter-sales staff, store supervisors and finance reviewers.

Business value of a connected workflow

A configured checkout connects pricing, selling location and payment context instead of leaving the transaction as an isolated till record.

Reporting and operational review

POS reports and transaction records should be compared with the configured cash/bank and selling-location context.

Explore individual functions

Use the related features below to explore the connected business process in more detail.